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FAQ
Frequently Asked Questions
1. Do you provide custom embroidery digitizing?
Yes! Simply send us your design, and we’ll professionally digitize it for embroidery machines with clean, precise stitch results.
2. What file formats do you deliver?
We can provide all major machine formats including DST, PES, JEF, EXP, VP3, and more based on your machine requirements.
3. How long does it take to complete an order?
Most orders are completed within 48–72 hours, depending on design complexity. Rush delivery is also available on request.
4. Do you ship products across the USA?
Yes! We offer fast and reliable shipping throughout the USA, with free shipping available on many orders.
5. Can I request revisions to my digitized file?
Yes. Revisions are available, and pricing will depend on the type and amount of changes needed. We always confirm costs before proceeding so there are no surprises.
6. Do you handle bulk orders?
Yes, we offer special pricing and fast turnaround for bulk orders—perfect for brands, merch sellers, schools, clubs, and businesses.
