Terms & Conditions

Introduction

Welcome to Whimsy Digitizing (“we,” “our,” “us”).
By accessing or using our website, services, products, and digital files, you agree to be bound by these Terms & Conditions.
If you do not agree, please discontinue use of the site and services.

Use of Website

You agree to use this website for lawful purposes only and not to engage in behavior that:

  • Violates applicable laws
  • Harms or interferes with website functionality
  • Attempts to access unauthorized parts of the system
  • Involves fraudulent or abusive activity

We reserve the right to deny access to users who violate these terms.

Intellectual Property

All content on this website—including text, images, designs, digital files, logos, and graphics—is the intellectual property of [Your Website Name], unless otherwise stated.

You may not:

  • Copy
  • Redistribute
  • Modify
  • Resell
  • Claim ownership

of any content or digital products purchased or downloaded from this website without written permission.

Digital Products

If you purchase digital embroidery files, vector designs, or digitizing services:

  • Files are delivered electronically.
  • No physical product is shipped unless stated.
  • All sales are final unless technical issues are caused by us (see return policy).

You are responsible for ensuring compatibility with your embroidery machine or software before purchasing.

Custom Orders

If you submit artwork or images for custom digitizing:

  • You confirm you own the rights to use the artwork.
  • You grant us the right to digitize and deliver the final output for your personal or commercial use.
  • We are not responsible for copyright issues arising from unauthorized artwork.

We reserve the right to refuse custom designs that violate copyright or contain offensive content.

Pricing & Payments

Prices are subject to change at any time without notice.
We reserve the right to:

  • Modify service prices
  • Reject or cancel orders
  • Issue refunds where necessary

Payment must be received before production or delivery begins.

Order Accuracy

Customers are responsible for reviewing:

  • Spellings
  • Size details
  • Color selections
  • File formats
  • Design approval previews (if provided)

Errors caused by incorrect user submissions are not eligible for refunds or rework at no cost.

Shipping & Delivery

For physical products:

  • Delivery times may vary by location.
  • We are not responsible for delays caused by courier, customs, or incorrect delivery information.

For digital products:

  • Delivery is by email or download link.
  • You are responsible for maintaining a working email and storage device.

Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for loss of profits, revenue, data, or business interruption.
  • Our total liability shall not exceed the value of the order placed.

Third-Party Links

Our website may contain links to external sites.
We are not responsible for:

  • Their content
  • Accuracy
  • Policies
  • Security

Use of third-party websites is at your own risk.

Account Responsibilities

If you create an account:

  • You agree to keep your login details private.
  • You are responsible for all activity occurring under your account.
  • Notify us immediately if unauthorized access occurs.

Termination

We reserve the right to:

  • Suspend or terminate accounts
  • Block site access
  • Cancel orders

for violations of these Terms & Conditions or fraudulent behavior.

Changes to Policy

We may modify these Terms & Conditions at any time.
Updates will become effective immediately when posted on the website.

Governing Law

These Terms & Conditions are governed by the laws of your local jurisdiction, unless otherwise stated.

Contact

For questions or requests regarding these Terms:

📩 Email: support@whimsydigitizing.com
🌐 Website: whimsydigitizing.com